BlueEar Privacy Policy

This Privacy Policy ("Policy") explains how BlueEar ("App," "we," or "us"), operated by Hong Kong engine International Co., Limited, collects, uses, and discloses your personal information when you use our bluetooth headphone e-commerce platform. We are committed to protecting your privacy and being transparent about our data practices.

1. Scope

This Policy applies to any personal information we collect when you:

• Use Clerk authentication to sign in to our bluetooth headphone marketplace
• Browse, purchase, or review bluetooth headphones and audio accessories
• Use our product recommendation and comparison services
• Contact our customer support for audio equipment assistance
• Subscribe to our bluetooth headphone news and updates

2. Information We Collect

• Through Authentication: We collect your name and email address through Clerk authentication services to identify and secure your account for bluetooth headphone purchases.
• Product Usage: We collect information about your interactions with our platform, including bluetooth headphone preferences, purchase history, product reviews, and browsing patterns to improve our audio product recommendations.
• Payment Information: When you purchase bluetooth headphones or audio accessories, payment processing is handled securely by Stripe. We do not store your complete payment information.
• Contact Information: When you contact us through our contact form regarding bluetooth headphone support, we collect your name, email, message content, and device information.
• Device Preferences: We may collect information about your preferred audio settings, bluetooth headphone models, and compatibility requirements to enhance your shopping experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide our bluetooth headphone marketplace and audio product services.
• Account Management: To manage your account, bluetooth headphone orders, subscriptions, and audio device preferences.
• Product Recommendations: To analyze purchase patterns and provide personalized bluetooth headphone recommendations based on your audio preferences.
• Communication: To respond to your inquiries about bluetooth headphones and send product-related notifications and audio equipment updates.
• Order Management: To process bluetooth headphone orders, manage shipping, and provide after-sales support for audio products.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers:
  • Clerk for authentication services
  • Stripe for secure bluetooth headphone payment processing
  • Vercel for hosting our audio product marketplace
  • Neon Database for secure storage of your bluetooth headphone order data
• Legal Compliance: We may disclose information when required by law regarding bluetooth headphone transactions.
• Business Transfers: In case of merger, acquisition, or asset sale of our audio equipment business.

5. Your Choices and Control

• Account Settings: Manage your profile and bluetooth headphone preferences through your account settings.
• Order Management: Control your bluetooth headphone order history and audio device subscription settings.
• Data Access: Request access to your personal data or account deletion related to bluetooth headphone purchases.
• Marketing Preferences: Opt-out of bluetooth headphone promotional emails and audio product updates.

6. Data Security

We implement industry-standard security measures including:

• Data Encryption: All bluetooth headphone order data is encrypted in transit and at rest.
• Secure Storage: Audio product information is stored on secure servers provided by Neon Database and Vercel.
• Access Controls: Strict access controls and authentication requirements for bluetooth headphone customer data.
• Regular Audits: Periodic security audits and updates to protect your audio equipment purchase information.

7. Your Privacy Rights

You have the right to:

• Access your personal information and bluetooth headphone order history
• Correct inaccurate data related to your audio device preferences
• Request deletion of your bluetooth headphone purchase data
• Export your audio product order information
• Opt-out of bluetooth headphone marketing communications

8. Children's Privacy

Our bluetooth headphone marketplace is not intended for children under 13. We do not knowingly collect information from children under 13 regarding audio equipment purchases.

9. Bluetooth Headphone Data Usage

• Product Reviews: Your bluetooth headphone reviews may be displayed publicly to help other customers
• Usage Analytics: We analyze browsing patterns to improve our audio product catalog and recommendations
• Audio Preferences: We may store your preferred bluetooth headphone specifications to enhance your shopping experience
• Compatibility Data: We collect device compatibility information to recommend suitable bluetooth headphones

10. Contact Us

For privacy-related questions about our bluetooth headphone services, contact us at: Email: [email protected] Address: Hong Kong engine International Co., Limited

11. Changes to this Policy

We will notify you of material changes to this Policy through our website or email, especially regarding bluetooth headphone data handling practices.

Effective Date: February 26, 2025

This privacy policy is provided by Hong Kong engine International Co., Limited for BlueEar bluetooth headphone marketplace.